PRIVACY POLICY

Effective Date: 22^nd August, 2024.

This Privacy Policy describes how Ashraaf Tech collects, uses, and shares information about you when you use our mobile application PSP Lagos. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information in connection with your use of the App, including:

a. Personal Information:

• Account Information: When you sign up for an account, we may collect your name, email address, phone number, and any other information you provide your onboarding unto the App.
• Billing Information: If you link your billing account, we may collect information related to your waste disposal services, such as account numbers, billing details, and payment history.

b. Usage Information:

• App Usage: We collect information about how you interact with the App, including pages visited and features used on the App.
• Device Information: We may collect information about the device you use to access the App, including your device model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving the App: To operate, maintain, and enhance the App's features and functionality.
• Billing and Payment Management: To help you track and manage your waste disposal bills and payments.
• Notifications and Alerts: To send you updates, alerts, and reminders related to your account and billing.
• Customer Support: To provide assistance and respond to inquiries or issues you may encounter with the App.
• Analytics: To analyze usage patterns and improve the App's performance and user experience.
• Security: To protect the App, our users, and our infrastructure from fraudulent or malicious activity.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
• Legal Requirements: We may disclose your information if required to do so by law, or in response to a legal process, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices and Rights

You have certain rights regarding your personal information, including:

• Access: You can access your personal information directly within the App and you can update them by contacting your waste service provider at the office or during waste collection in the street
• Deletion: You can request the deletion of your account and personal information by contacting our support team. Please note that certain information may be retained for legal or business purposes.

6. Children's Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the new policy on the App or by other means. Your continued use of the App after such changes will constitute your consent to the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Ashraaf Technologies
• 1,2,3 Adebisi Awosoga street. Bakre Disu Oshodi Memorial High School (formerly: Oniwaya High School). Dopemu Agege . Lagos
• info@ashraaf-itworld.com
• +234 803 368 6154